AleaderGear Return & Refund Policy
For Customers in the United States:
AleaderGear accepts returns from customers who purchased their product from the official site www.aleadergear.com within 30 days from the date of purchase. Please note the following conditions:
- Items must be in new and unused condition. Products with dirt or wear and tear will be returned to the customer with no action taken.
- Products must be in our current product line, as posted on aleadergear.com.
- Return & Exchange shipping is FREE for United States domestic orders purchased from aleadergear.com.
For Customers Outside the United States:
Return & Exchange are still accepted. However, AleaderGear cannot currently offer free return shipping for orders from outside the United States.
For All Customers:
AleaderGear will issue your refund or exchange within approximately 3-5 days of receipt. Refunds typically appear on your credit card statement within 12 business days.
How to Start a Return Process:
- Email the following information to email@example.com:
- Your order number (which can be found on your order confirmation email).
- The reason why you would like to return the product.
- An image of the product received and an image of the label on the box.
A customer service agent will then assist you with the return process.